Privacy Policy

Last Updated: September 27, 2026

Crystal Maiden Studio respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you may have when visiting crystalmaidenstudio.com or making a purchase.

Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Crystal Maiden Studio, we may collect information such as:

• Your name

• Billing and shipping address

• Email address

• Phone number, if provided

• Order and purchase information

• Information you provide when contacting us

• Technical information such as your IP address, browser type, device information, and website activity

Payment Information

Payments made through our website are processed by third-party payment providers. Crystal Maiden Studio does not directly store your complete credit or debit card information.

Payment providers may collect and process information necessary to complete your transaction according to their own privacy policies and security practices.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Arrange shipping and delivery

• Communicate with you about your order

• Respond to questions or customer service requests

• Process returns or refunds when applicable

• Maintain and improve our website and online store

• Detect or prevent fraudulent or unauthorized activity

• Comply with applicable legal, tax, accounting, and regulatory requirements

• Send marketing communications when you have chosen to receive them

Shipping and Order Fulfillment

Information necessary to ship your order, such as your name and shipping address, may be shared with shipping carriers and service providers involved in fulfilling and delivering your purchase.

We only share information reasonably necessary to provide these services.

Cookies and Website Technology

Our website may use cookies and similar technologies to operate the online store, remember preferences, understand how visitors use the website, improve website performance, and provide certain ecommerce functionality.

Some cookies may be necessary for features such as the shopping bag and checkout process. Other cookies or technologies may be used for analytics or marketing purposes where applicable.

You may be able to manage optional cookies through your browser settings or any cookie controls provided on our website.

Third-Party Service Providers

Crystal Maiden Studio uses third-party companies and services to operate portions of our business, which may include website hosting, ecommerce services, payment processing, shipping, analytics, email communications, and other business functions.

These providers may receive information necessary to perform services on our behalf and may process that information according to their own privacy policies.

Marketing Communications

If you choose to subscribe to marketing emails from Crystal Maiden Studio, we may use your email address to send information about products, shop updates, promotions, or other news.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.

Purchasing from Crystal Maiden Studio does not automatically require you to subscribe to marketing communications.

How We Share Information

Crystal Maiden Studio does not sell your personal information.

We may share personal information with service providers when necessary to operate our website, process payments, fulfill orders, deliver packages, provide customer service, comply with legal requirements, or protect our business and customers.

Data Security

We take reasonable measures to protect the personal information entrusted to us. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We may retain order, transaction, and customer information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and tax records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.

You may contact us if you have questions about information associated with you or would like to make a privacy-related request.

Certain information may need to be retained when required for legal, tax, accounting, fraud-prevention, or legitimate business purposes.

Children's Privacy

Crystal Maiden Studio's website and products are intended for a general audience and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, or legal requirements. When changes are made, the “Last Updated” date at the top of this page may be revised.

Contact Us

If you have questions about this Privacy Policy or how Crystal Maiden Studio handles personal information, please contact us at:

Crystal Maiden Studio

Email: crystalmaidenstudio@gmail.com

Website: crystalmaidenstudio.com